USA: 7-Eleven introduces order pick up at stores
7NOW delivery app has upgraded to offer customers the option to order and pay for items ahead of time and pickup at the store.
The company’s proprietary 7NOW delivery app has expanded to offer customers the option to order and pay for items ahead of time. With this upgrade, 7-Eleven hopes to offer added convenience and minimized time spent in stores.
“As people struggle to adapt to new routines in response to the COVID-19 pandemic, 7‑Eleven is committed to helping customers get what they need,” said 7‑Eleven Chief Operating Officer Chris Tanco. “The new pickup option on our 7NOW delivery app is an example of how we’re meeting customer’s needs to be in and out of stores quickly with minimal touchpoints and increased physical distancing, while also making life a little easier.”
The 7NOW app allows customers to place a pickup order on the app at a participating 7‑Eleven store, walk in, bypass the line, and retrieve the order during the “order ready” time specified on the app.
Adding to the new pickup feature, 7-Eleven is also doubling its delivery footprint. Both experiences will soon be available to 60 million households in over 1,300 cities across nearly 2,000 stores.
