SPAR Switzerland launches first unmanned Express store
The convenience store can be accessed via QR scanning offering the first seamless experience for the brand in the country.
SPAR Switzerland and AVIA opened the first 24/7 SPAR Express forecourt store operating without onsite personnel at Zurich’s Sihlquai bus terminal. The site offers 24/7 refueling as well as a convenience store where customers can now also stock up on groceries, fresh snacks, and coffee at the same time.
Access to the shop is possible through FAST aXs technology, which allows customers to enter the store by scanning a QR code at the entrance with their smartphone and accepting the terms and conditions. The installation is equipped with cameras and sensors and if customers have questions or face any challenges in the shopping process, information is provided online instantly and additional support is offered.
Customers do not need to download an app or register, the items are also scanned with the smartphone and payment is made by Twint, credit or debit card, or with Apple Pay or Google Pay.
“SPAR is always on the lookout for opportunities to enhance our customers' shopping experience in line with our goal of providing customers with fresh products, high quality, and convenience. It is great to see the launch of this solution in Switzerland, using the latest state-of-the-art technology to bring a frictionless retail offering to shoppers 24/7,” said Tom Rose, Head of Operations at SPAR International.
Sales in the SPAR Express are monitored via an app which ensures that the store is always replenished with fresh food. Customers purchasing fuel can pay at the AVIA petrol station with a fuel card, debit or credit card or cash. SPAR Switzerland and AVIA intend to open additional unattended 24/7 SPAR Express forecourt stores.
