UAE: ADNOC officially opens first autonomous convenience store

The company has teamed up with Magnati to develop the Oasis store which opened up in November for its pilot test.

© ADNOC Distribution

ADNOC Distribution has partnered with Magnati, a wholly owned subsidiary of First Abu Dhabi Bank (FAB), to introduce consumers to the region’s first-of-its-kind fully autonomous convenience store. The ADNOC Oasis store has finished its pilot test, which was initiated last November, and has officially been opened.

Located at ADNOC’s Sheikh Khalifa Energy Complex, the store welcomes customers to a fully automated convenience store enabled by Magnati’s payment solutions and autonomous technology. The store is the first in the region to accept card and device payments, such as Samsung Pay, Apple Pay, Google Pay, in addition to the ADNOC Wallet.

“The new ADNOC Oasis experience is redefining retail, providing a fully autonomous consumer experience. The store is installed with state-of-the-art technology, including fully contactless payment methods, that allow our customers to shop safely, securely and seamlessly, grabbing fresh, quality products whilst on the go,” said Bader Saeed Al Lamki, CEO of ADNOC Distribution.

Customers visiting the store start by registering their preferred payment method, which allows them to pick up items that will be added to their cart and billed automatically. Once they are done shopping, they can depart without waiting in checkout queues to pay. For ADNOC Distribution, faster checkout times improve the shopping experience and help attract new and repeat customers, resulting in increased revenue. 

“As a leading payment provider in the UAE, Magnati is excited to introduce our cutting-edge technology to ADNOC Distribution stores to offer customers a seamless, on-the-go shopping experience. By cutting down checkout times, we’re making convenience stores even more convenient,” adds Ramana Kumar, Chief Executive Officer of Magnati.

The automated store uses cameras and sensors to automatically bill customers for the items that they have selected to purchase, thereby reducing the number of employees required to manage payments and freeing employees for other tasks, resulting in lowering overheads and costs. To further improve the shopping experience and boost sales ADNOC Distribution will offer customers who have registered to use its automated convenience stores with tailor-made rewards and discounts.