ATIO Group welcomes Pablo Titievsky as new General Manager of Services
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This new division will manage strategy and efforts of various departments, focusing on customer service and support.
ATIO Group kicks off 2025 with the creationof its third division, the General Management of Services.
This marks the company’s largest restructuring since the creation of the Hardware division in 2005, and with a clear vision of advancing certification levels with the Service Desk Institute to deliver exceptional service. The new division will manage the strategy and efforts of departments responsible for customer care, service, and support.
To lead this ambitious initiative, ATIO welcomes industry expert Pablo Titievsky, who brings over 25 years of experience in the Latin American fuel industry. His expertise spans project implementation, support management, and large-scale deployment in customer service, operations, and technology. Titievsky's role will be pivotal in executing the strategy aimed at exceeding the expectations of the company’s most demanding clients.
Pablo Titievsky is recognized as an esteemed professional in the industry, having led multidisciplinary teams in both local and remote environments. He has implemented numerous solutions aligned with the strategic goals of a diverse client base.
“With this new milestone, we prepare for a new wave of growth, this time driven by innovation and excellence in customer service,” said Pablo Gualdi, President and CEO of ATIO Group.
As an Account Manager, Titievsky managed key relationships with leading oil companies across Argentina, Chile, Uruguay, Paraguay, Brazil, and Mexico, ensuring the achievement of both operational and commercial objectives.
“I am excited to join ATIO Group, a leader in the sector, and to combine experiences and strengths in such a critical area of the company as customer service,” stated the new General Manager. Titievsky’s expertise also includes specialties in Project & Program Management, Scrum Mastery, Agile Methodologies, Continuous Improvement Practices, Customer Service, and Operations.
Titievsky studied Business Administration at the Universidad del Salvador and IT Project Management at the National Technological University, both in Buenos Aires, Argentina.
For more information about ATIO Group, please visit our website.
