Lawson opens first disaster‑response store in Japan

Retailer and KDDI launch new store model designed to support communities during major emergencies.

Lawson and KDDI have opened Japan’s first “disaster‑response Lawson” store in the city of Futtsu, Chiba Prefecture, as part of a joint plan to establish 100 such locations nationwide by fiscal 2030. The renewed location is designed to function as a standard convenience store during normal operations and as a support hub for local residents in the event of large‑scale disasters.

The initiative responds to growing natural‑disaster risks across Japan. Government data estimates a 60%–90% likelihood of a major earthquake occurring within 30 years, while the Japan Meteorological Agency reports that extreme rainfall events have surged by roughly 1.5 times compared with past decades.

The new store model incorporates multiple emergency‑response features. During disasters, digital signage will broadcast evacuation and hazard information to customers inside the store, while staff will receive real‑time alerts on store computers and work tablets to ensure rapid response. Lawson and KDDI are also discussing collaboration with local authorities on potential drone‑based evacuation announcements and damage assessments.

The store features over 1,500 liters of drinking water in storage as part of a rolling‑stock system for use during emergencies. If supply chains are disrupted, staff can prepare rice balls in the store’s kitchen using a dedicated emergency menu. Water for non‑drinking use can be drawn manually from an on‑site well in the event of outages.

To ensure connectivity, the location offers free Wi‑Fi via Starlink satellite service and provides device‑charging capabilities for residents. Power can be maintained through electric company vehicles, rooftop solar panels and battery storage.