Service stations reimagined: Fortech’s smart ecosystem for the multi-energy era
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In the modern energy landscape, service stations are no longer limited to refueling stops; they are evolving into dynamic multi-energy hubs capable of addressing the diverse needs of contemporary consumers. From fueling and electric vehicle (EV) charging to non-oil services like cafes, convenience stores, car washes, and parking management, today's service stations offer a seamless blend of functionality and convenience.
At the heart of this transformation is Fortech, a company redefining the way service stations operate through advanced technologies.
Fortech's innovative solutions create a comprehensive ecosystem that empowers operators to manage every aspect of their station, from fuel dispensing to ancillary services, all while enhancing the customer experience.
One of the standout offerings is the smartOPT | One Touch terminal, designed to handle payments (cash, credit and debit cards, digital payments) for a wide range of services, including local tax payments and utility bills, directly at the forecourt of the service station.
Additionally, Fortech provides advanced solutions for managing payments for EV charging: e-smartOPT terminal is designed to streamline payments for EV charging. This terminal supports transactions using credit and debit cards, Satispay, Google Pay, Apple Pay and even fleet cards, eliminating the need for dedicated apps or online registrations. With its 12” display the CPO can also decide to show promotional videos.
For those searching for a very versatile solution, OPTcompact is the answer. It’s a compact device that facilitates cashless payments, with bank cards or even fleet cards, for EV charging and can be installed directly on the charger, mounted on a wall, or placed on a standalone support, offering flexibility and ease of use fully compliant with AFIR regulation.
As service stations transform into multi-energy hubs, managing a diverse range of services efficiently has become essential. From fuel dispensing and EV charging to non-oil services like car washes, cafes, and parking, operators need a centralized solution to ensure smooth operations. This is where smartPOS by Fortech steps in, offering an advanced management system designed to integrate and oversee all station services from a single platform.
- All-in-One Management:
smartPOS allows operators to manage a variety of services—including fuel sales, EV charging, car washes, retail operations, and even local tax payments—through a unified, intuitive interface. - Enhanced Efficiency:
With a centralized system, operators can streamline workflows, reduce errors, and save time, ensuring that every aspect of the station runs smoothly. - Improved Customer Experience:
The ability to handle multiple services efficiently translates to shorter wait times and a more seamless experience for customers, whether they’re fueling up, grabbing a coffee, or charging their EV. - Integrated Payment Solutions:
smartPOS supports diverse payment methods, including contactless options, making transactions faster and more convenient for customers. - Real-Time Control:
With features like real-time reporting and inventory management, smartPOS gives operators the tools to monitor performance and make data-driven decisions.
By integrating these functionalities, smartPOS | Touch serves as the central command center for modern service stations, enabling operators to efficiently manage a wide range of services and adapt to the evolving energy landscape. This comprehensive approach not only optimizes operational efficiency but also enhances customer satisfaction by providing a seamless and cohesive service experience.
To further enhance the customer experience, Fortech introduces the concept of a digital kiosk, an innovative solution tailored for the bar or café area within the service station. This digital kiosk streamlines the ordering process by allowing customers to place orders directly via an intuitive touchscreen interface. With its ability to manage both bar and kitchen workflows, the kiosk ensures faster service and reduces wait times, creating a smoother, more enjoyable experience for patrons.
The digital kiosk integrates seamlessly into Fortech's ecosystem, enabling operators to track orders, manage inventory, and process payments effortlessly. It also supports customizable menus, promotional offers, and real-time updates, making it a valuable tool for optimizing the efficiency of non-oil services.
Future proof solutions
This shift toward a more integrated and versatile service station model reflects the industry's response to evolving customer expectations and the increasing complexity of managing multiple services. With solutions like the ones mentioned above, Fortech enables operators to stay ahead of the curve, ensuring that service stations remain not just relevant but indispensable in the age of energy transition and diversified mobility.
Whether customers are stopping for fuel, charging their EV, grabbing a coffee, or managing a car wash, Fortech ensures that everything is just a touch away, simplifying operations for the operator and enhancing convenience for the customer.
Learn more on our website!
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