Walmart expands digital shelf label technology
This technology reduces the need for manual price tag changes and allows associates to focus more on customer service.
Walmart its expanding its innovative digital shelf label (DSL) technology to 2,300 stores by 2026. This technology, first tested at a store in Grapevine, Texas, aims to improve the efficiency of pricing changes and enhance the overall customer experience. Developed by Vusion Group, DSLs enable Walmart to update prices directly at the shelf using a mobile app.
This technology reduces the need for manual price tag changes and allows associates to focus more on customer service. Walmart stores typically handle thousands of weekly pricing updates for new items, Rollbacks, and markdowns across more than 120,000 products.
The introduction of DSLs has significantly transformed store operations. These include increased productivity, as DSLs allow for quick price updates with just a few clicks. A task that previously took two days can now be completed in minutes, freeing up associates to assist customers more effectively. Additionally, the "Stock to Light" feature uses LED lights to indicate shelf locations that need attention, simplifying stock replenishment. The "Pick to Light" feature guides associates to the products needed for online orders, improving both the speed and accuracy of the picking process.
Walmart's transition to digital shelf labels is part of a broader effort to enhance operational efficiency, customer satisfaction, and sustainability. The company anticipates that the expansion of DSL technology will reduce operational waste and support its ongoing digitalization efforts. By 2026, Walmart plans to have DSLs implemented in 2,300 stores, reflecting its commitment to leveraging technology for improved store operations and a better shopping experience for customers.
