Co-op creates new banking hub with Cash Access

Retail-first partnership launches first supermarket-based Banking Hub in South Wales.

© Co-op

Co-op has partnered with Cash Access to open a Banking Hub inside a convenience store, providing convenient access to essential banking services alongside everyday shopping to customers in Treorchy, South Wales.

Located within the retailer’s Treorchy store, the hub reflects a growing effort to integrate financial services into community spaces as traditional branches close. It will offer face-to-face banking services, allowing customers from all major banks to carry out everyday transactions, including cash withdrawals, deposits, balance checks, and bill payments, from Monday to Friday, 9am to 5pm.

“We are pleased to partner with Cash Access UK – and delighted to host their first ever banking hub in a convenience store setting. Our stores are more than just a shop, they are a community hub combining great quality products, value and deals along with community participation and a range of added services,” said Mark Matthews, Director of Format and Innovation at Co-op.

Cash Access UK is a not-for-profit company owned and funded by the UK’s major banks. It was established to ensure continued access to cash and face-to-face banking services through shared solutions in the communities that need them most.

The Co-op location was selected for its central placement near the high street, accessibility features, and free parking, making it an ideal setting to meet the financial needs of the local community.