Finland: Neste rolls out digital receipt for payments
The company has deployed the solution to follow its sustainable objectives to reduce paper usage.
Neste has deployed a new digital solution for payments at its service stations in Finland. Drivers visiting any of the brands forecourts will receive a digital receipt after each transaction. The company has become the first fuel retail brand to offer this alternative to paper receipts.
The initiative is the fruit of its collaboration with the ReceiptHero platform. The new implementation is free of charge for customers and with this new functionality they can also receive their receipts through the company’s partners apps. These include Eurocard, M2, eTasku and Bezala.
"Sustainability is part of Neste's everyday business. We are looking for more responsible ways to serve our customers, and at the same time more seamless customer experience. We are happy to be part of building an advanced digital receipt solution in cooperation with ReceiptHero," said Katri Taskinen, Director of Neste's Finnish station network.
"It is estimated that an average of 1.7 billion paper receipts are printed annually in Finland alone. It takes more than 30,000 cut trees to produce them. In addition to significant annual paper savings, digital receipts improve the customer experience for corporate customers, as ReceiptHero receipts are automatically transferred to, for example, corporate customers' expense reports," added Joel Ojala, CEO of ReceiptHero.
According to the Finnish government's vision, digital receipts will become part of everyday financial management in central government, municipalities and companies by 2025. The migration of Neste and other major operators to digital receipts will significantly support this goal.
