From fuel stop to multiservice hub: the new architecture of mobility
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The service station is undergoing the most profound transformation in its history. What was once a stop for refueling is rapidly becoming a multiservice hub, a dynamic ecosystem where different energy sources, digital payments, food services and mobility solutions converge into a single, seamless experience. Fortech, Italy’s leading technology partners for service stations and a key player for energy networks, is at the forefront of this shift. With a portfolio of integrated hardware and software solutions, the company is enabling operators to redesign their sites around efficiency, automation and new revenue models, while giving customers a more intuitive, frictionless journey.
A New Generation of Terminals for a New Generation of Stations
At the heart of the multiservice hub is a new standard of forecourt automation, one capable of supporting fuel, non-fuel, and EV services with the same fluidity. Fortech’s latest product line, unveiled at the Oil&nonOil 2025 tradeshow in Verona (Italy), reflects this evolution.
OPTcompact | Petrol
The perfect balance between performance and minimal footprint. Its reduced dimensions, high operational efficiency and dual configuration (embedded on the dispenser or stand-alone with dedicated support) make OPTcompact | Petrol a versatile solution that adapts to virtually any forecourt layout.
smartOPT | Wide
A new user experience built around a large 16:9 display and an Adaptive Interface that simplifies every step of the transaction. The addition of the Dynamic Sidebar opens the door to new assistance features and on-screen advertising opportunities, while the latest-generation PCI 6.0 PinPad ensures secure and ultra-fast payments.
smartOPT | Maxi
Here, the terminal evolves into a true media device. The vertical 9:16 display, customizable content, full-screen video and interactive flows turn each payment moment into a branded customer experience, an opportunity to inform, engage and enhance the value of the station’s services.
POScompact
The integrated payment terminal for both indoor and forecourt attendant use. PCI 6.0-compliant, fast, and fully connected to the station management system, POScompact simplifies every transaction and ensures continuity across fuel, shop, wash and EV services also on full-service markets.
Together, these solutions create a unified automation layer that supports the transition from fuel-only operations to multi-energy infrastructures, without sacrificing reliability, safety or operational control.
Foodservice Reinvented: From Unmanned Concepts to Full-Service Restaurants
As customer expectations change, food is becoming a central pillar of the modern service station. Fortech enables both unmanned and staffed formats with a suite of flexible digital solutions:
Self-Ordering Kiosks
Already adopted by innovative operators, including the recent relaunch of the brand Italy&Italy, Fortech kiosks streamline the entire ordering journey:
- reducing queues and labor needs,
- supporting completely unmanned concepts,
- increasing average order value through smart upselling logics.
Restaurant POS Systems
For stations that integrate a full dining area, Fortech provides an advanced POS platform that synchronizes kitchen workflows, table service, inventory and payment systems, creating a connected and efficient restaurant environment.
Whether for a grab-and-go corner or a sit-down restaurant, Fortech brings digital intelligence to the foodservice experience, turning every stop into an opportunity to generate new value.
smartWASH & Virtual Token: The New Era of Fully Digital Carwash Operations
With smartWASH, Fortech redefines the carwash experience by bringing automation, dematerialization and advanced customer engagement into a single, intelligent terminal. The evolution of the system introduces new capabilities, including payment by plate number, customized promotions, loyalty-card top-up and optional fingerprint recognition, positioning smartWASH as the next benchmark for connected wash solutions.
At the core of the innovation is the Virtual Token, Fortech’s patented system that replaces all physical tokens with a secure, digital alternative.
Instead of dispensing tokens, the terminal generates a QR code printed on the customer’s receipt. Each QR code contains a digital package of credits that can be used across the entire wash ecosystem.
The Virtual Token Kit replaces traditional hoppers and is compatible with all major hopper models, making the upgrade effortless for operators wishing to modernize their infrastructure.
Every Virtual Token transaction is tracked through real-time web reporting, accessible from any internet-connected device. Operators can see exactly where and when credits were used—offering unmatched transparency, operational control and insight into customer behavior.
For operators, this means streamlined operations, reduced losses, and a user journey built entirely around convenience:
- Elimination of physical Tokens
- Reduced time of tokens handling
- Better control over sales by reports
EV Charging: A Platform and Terminal Ecosystem Ready for the New Mobility
The shift to electric is redefining how stations attract and retain customers. Fortech supports this transition with a complete EV charging ecosystem, including:
- a CPMS platform for real-time monitoring, diagnostics, billing and remote support, ensuring operational continuity and maximum uptime.
- Next-generation payment terminals that support direct credit and debit card transactions, fully compliant with European AFIR regulations, and seamless acceptance of all major digital payment methods, from contactless and mobile wallets to app-based and QR payments.
- User-centric interfaces, engineered for clarity and simplicity, offering a smooth charging journey for both experienced EV drivers and newcomers.
The result is an EV experience that is simple, compliant and fully integrated with the station’s broader service offering.
One Ecosystem. One Technological Partner. Infinite Possibilities.
In a landscape where mobility is becoming more diverse, more digital and more distributed, Fortech provides operators with a single, coherent technological backbone.
From fuel and foodservice to wash, parking and electric charging, every Fortech solution is designed to communicate, integrate and scale, enabling the transformation of the service station into a true multiservice mobility hub.
The future of mobility is already here. And it runs through stations that are smarter, more connected, and open to new business models, thanks to the technology that powers them.
