Invenco’s self-service payment solutions: More revenue, more customer engagement

While new payment methods and customer engagement trends have taken the industry by storm, Invenco continues to offer reliable and innovative self-service solutions which exponentially grow ongoing return on revenue.

© Invenco Group Ltd

More than ever, it is challenging for the retail fuel industry to keep up with changing payment methods. The rise in popularity of mobile and contactless payments has changed the way customers expect to engage at the pump, positioning sites without self-service payment technology as outdated. Amidst this scenario, Invenco is positioned as a long-standing self-service payment terminal provider delivering implementations that can be customized to provide what makes the most sense for each business. Invenco’s hardware and software solutions are used all over the world, with sites seeing increased ongoing revenue while future-proofing themselves for what is next in forecourt trends.

The Outdoor Payment Terminal: a reliable ally in boosting your sales

Self-service payment terminals are a major contributor to increasing revenue across several areas of fuel businesses. When customers pull into a site to purchase fuel, it is important that they are getting a modern, secure and fast engagement. For fuel-only customers, it is important to keep the flow of traffic moving, which is difficult without the option to complete self-serve fuel transactions, especially when a site is busy. This ability to speed up the fueling process not only improves customer experience, but it also provides more opportunity for revenue generation as pumps are open to fuel new customers faster, enabling more transactions. Invenco’s Outdoor Payment Terminals are faster than competing payment terminals, and follow all the latest payment security standards, ensuring sites avoid fraud while generating increased revenue on the forecourt.

© Invenco Group Ltd

Create an experience around customer needs

In addition to faster transactions, Outdoor Payment Terminals can engage customers in the form of promotion of in-store products, coordinating food-ordering at the pump, enabling customer loyalty programs and showing media. All offerings are enabled by Invenco’s Outdoor Payment Terminals and provide significant ongoing revenue opportunities across each business. This is an opportunity that is unique to the self-serve Outdoor Payment Terminal, as it is generally not welcomed or practiced between customers and the employee facilitating a fueling transaction.

Additionally, customers are expecting more engagement in the forms of in-store promotions, loyalty programs, on-screen entertainment and custom interactions. For sites without self-service terminals on the forecourt this is a major missed opportunity, especially as these trends continue to grow and change. Invenco Outdoor Payment Terminals are positioned on a truly open-platform system, so that as customer engagement trends change, each business can define and adjust their system on their own terms, with or without action from Invenco as a supplier.

© Invenco Group Ltd

What the future holds for self-service solutions

Payment trends, methods and regulations are fluid, with changes happening across the industry all the time. Invenco offers their Outdoor Payment Terminals in a retrofit model, so  fuel dispensers can stay while payment terminals are upgraded to meet the latest requirements and trends. With such a major difference in the function and life cycle of the  fuel dispenser and payment terminal, it does not make sense to purchase, maintain or update them together. Invenco has retrofit kits for all major pump models on the market today and can be installed into existing  or new pumps.

“Ways to pay” are only going to keep increasing, and with the opportunity to generate new revenue with self-service payment terminals, it makes more sense than ever for sites to set themselves up now for future evolution of purchase trends. Invenco’s solution set is one that can help all size businesses from single-site owners, all the way up to international businesses. Invenco prices their solutions without major markups or resell fees and without any compromise on their innovative, quality products. They can help educate and guide each business towards the right solutions and provide valuable insights on what is likely to come next in the retail fuel and payments industries.

For more information on Invenco’s retail solutions, visit www.invenco.com, email us or call +1 877 515-9039.