SIQMA solutions: Turning Fuel Stops into Destinations
Ad
Modern Service Hubs are powered by IT-solutions connecting shop, bistro, mobility services and payments into an open and modular end-to-end-platform. For customers, this creates a consistent low friction experience across every touchpoint, ranging from forecourt and shop to charging points. For operators, it means broader reach, stronger loyalty and a standardized journey that can be rolled out and scaled efficiently.
A core advantage of such IT-solutions is the unification of processes. SIQMA POS’s multi‑use concept unifies shop, forecourt, and bistro operations into a single user interface. Café and fresh‑food workflows run seamlessly via SIQMA Bistro.POS alongside retail and fuelling transactions. This shortens training times, reduces queues, and enables coordinated promotions and upselling – with measurably smoother operations at peak times. Complementing this, SIQMA Smoove self‑checkout accelerates throughput and protects margins in high‑traffic times or enables staff‑lean formats without compromising expectations for speed and simplicity.
The open architecture via SIQMA Connect integrates third‑party services smoothly by means of standardised APIs and makes individual use cases consistently available. Carwash processes – from activation and redemption to loyalty – are unified. Mobile payment spans app, or in‑car options, with central reconciliation on the backend. Couponing – digital or paper‑based – fits into a single, consistent checkout. The results are new, end‑to‑end value chains strengthening both customer experience as well as operational clarity.
Targeted automation adds further leverage. Our partnership with twenty4U expands automated and hybrid operating models during and outside shop hours. Secure access, click‑and‑collect, and unattended flows ease staffing pressure, extend availability, and maintain consistent service quality – even at night or during limited‑staff periods. This keeps the brand experience reliable, even with lean teams or at unmanned sites.
For modern destinations, the integration of EV charging into SIQMA POS delivers a unified customer experience regardless of energy type. Pricing logic, loyalty, receipts, and reporting remain consistent – clear advantage for the operator and a seamless experience for the customer, whether at the pump or the charger. This simplifies processes, prevents breaks in the journey, and makes oversight and reporting easier in mixed fleet and customer environments.
As logical complements, SIQMA PowerPay and SIQMA FlowMax.AI reduce friction and increase control at EV charging destinations. SIQMA PowerPay centralizes ad hoc card payments for all connected charging stations, giving customers a fast, familiar way to pay by credit or with debit card. A single kiosk delivers AFIR‑compliant payment across the entire site, removing the need for separate terminals at each charger. For operators, this reduces hardware and service complexity, simplifies rollout and maintenance, and unifies reporting and reconciliation – while lowering payment friction and keeping throughput high.
SIQMA FlowMax.AI leverages extensive operational and location-based data to predict when chargers will become available again. In combination with SIQMA Sign prices, promotions, and charger status are clearly displayed on outdoor signage. Drivers get at‑a‑glance guidance to choose the best option and plan their stop with confidence. Operators benefit from higher bay utilization, smoother traffic distribution, and the ability to promote relevant offers in real time to lift ancillary sales.
Related content
